Key Account Staff

1. Take care of all the requests Corporate Acs CA and Corporate Ac Candidates CAC, develop a solid and trusting relationship between major Corporate Acs and KWE
2. Receive booking plan and follow up with booking team to send timely booking confirmation to customers, closely tracing cargo to meet SLA.
3. Coordinate and consult with KWEVN HQ, Regional HQ, Global offices for new RFQ packages by providing analysis of the customers and competitors’ assessment, and recommending the ideals of maintenance and development.
4. Submit RFQ rate to overseas or offer directly to customers upon request
5. Set up SOP for new business and and update SOP on a regular basis when business is expanded or whenever there are any changes
or whenever there are any changes
6. Coordinate and corporate with regional team and operation departments to meet key acs’ KPI and to solve any arising issues related to the shipments, report to the management directly for a suitable and timely solution then follow up the results and record as regulation forms
7. Negotiate contracts for Corporate Acs and meet established deadlines for the fulfillment of each clients long-term goals
8. Monitor internal billing, ensure the accuracy, completed and timely submission of billing data and following up AR with customers
9. Make regular reports to regional team, customers and managers upon request